Privacy Policy

Your privacy and confidentiality are very important to us. Our counselling office follows Alberta’s privacy laws, including the Health Information Act (HIA) and the Personal Information Protection Act (PIPA), to protect your personal and health information.

We collect only the information necessary to provide you with quality care, and we will never share your information without your consent, except when required by law (for example, if there is risk of harm to yourself or others, or if records are subpoenaed by court order). All client records are securely stored and accessed only by authorized professionals.

You have the right to access your records, request corrections, and ask questions at any time about how your information is handled. If you have concerns about your privacy, you are encouraged to speak with your counsellor or contact the Office of the Information and Privacy Commissioner of Alberta.

Online and Website Privacy

If you choose to contact us through our website or email, please be aware that electronic communication carries some risk of unauthorized access. We take steps to safeguard your information through secure systems and password protection, but complete security cannot be guaranteed. Our website may collect limited, non-identifying information such as browser type or visit statistics to improve user experience; however, we do not sell, trade, or share any personal data